Wednesday, April 4, 2012

Hoping to please parents, school introduces real-time polling | GothamSchools

Hoping to please parents, school introduces real-time polling | GothamSchools:


Hoping to please parents, school introduces real-time polling

The results of the Department of Education’s learning environment surveys, due tomorrow, aren’t likely to go public until June. But Catina Venning, the executive director of Fahari Academy Charter School, doesn’t want to wait. Since the start of the year, she has been polling Fahari’s families monthly about their satisfaction and tweaking the school’s practice in response.
She launched the polls after Fahari scored a B last year on the section of the progress report that counts survey results — the “environment” section. Looking closer, she found the source of the problem: parents had graded the school poorly for communication.
“We looked at our survey from last year and the numbers were a little bit lower than they were in our first year and that was not pleasing to us at all,” Venning said. “We want to make sure parents are getting the services they’re signing up for.”
The new mini-polls’ instant feedback has already led to some changes. After only 55 percent of parents reported 

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