DISAPPOINTED BUT STILL SUPPORTIVE.
“Seek not the favor of the multitude; it is seldom got by honest and lawful means. But seek the testimony of few; and number not voices, but weigh them.”―
“Grant stood by me when I was crazy, and I stood by him when he was drunk, and now we stand by each other.”
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As I have previously mentioned, in a past life I worked in and ran a call center that took thousands of phone calls a day during the fourth quarter of the year in order to enroll participants in their workplace benefits. A major part of my job was troubleshooting tech problems. It seemed like they were never-ending, as was my frustration. Every day was one long battle with the IT department.
One year towards the end of my tenure, I found myself sharing a row on an airplane with an IT specialist from Portland. We talked about numerous things – music, children, and restaurants – until eventually, we got around to the challenges of technology.
“You know,” he said to me, “Most people approach the whole subject from the wrong angle.”
“How so?”, I responded with a hint of skepticism.
“In order for any of this technology to function as advertised, there are so many little things that must go right. If just one of those minuscule things is out of line, it all crashes. Yet we get so upset and so frustrated when technology fails us that we fail to see the miracle that any of this even CONTINUE READING: DISAPPOINTED BUT STILL SUPPORTIVE. – Dad Gone Wild
