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Saturday, August 18, 2018

COPPA in the Smart Home: Who Protects Our Children’s Data?

COPPA in the Smart Home: Who Protects Our Children’s Data?

Inside the Decades-Long Fight to Protect Your Children’s Data From Advertisers

Photo-Illustration: Jed Egan, Photos: Getty Images


When Kathryn Montgomery walked into the Digital Kids conference in New York, she didn’t know what to expect. This was 1995 — the internet was new and full of promise. She still believed that access to books and unlimited information could mean a lot for children’s development.
But sitting through presentations on online playgrounds populated by the likes of Chester Cheetah and Ronald McDonald — places where kids could build personal relationships with these corporate mascots — she began to feel panicked. The internet was supposed to be something different, but the ad men from Madison Avenue just saw a new opportunity. They wanted one-to-one advertising and they wanted to target kids.
Montgomery went back to Washington, D.C., and told her husband, Jeff Chester, and the rest of their team at the Center for Media Education about what she’d seen. Right away, they began working on a report that would become Web of Deception, a study that documented the way companies were using websites to target children. They filed a complaint with the Federal Trade Commission and, within two years, the Children’s Online Privacy Protection Act (COPPA) passed through Congress and was signed into law.
That 1998 legislation, which has been updated by the FTC multiple times since its passage, is still the most stringent internet privacy law on the books. Today, kids under 13 are the only class of American internet user who must opt in rather than opt out of having their data collected. (Children under 13 were identified as a class especially vulnerable to the effect of targeted marketing.) At the time, Chester explained the collection of cookies — small bits of information about a user’s browsing history that travel with that user — as “Orwellian” to the press. Two decades later, the characterization seems quaint. Today, Montgomery and Chester face a much more existential fight for privacy online: the Internet of Things. They’re helping to lead a cadre of activist groups in a battle against some of the largest companies on the planet, and Apple, Google, Amazon, and the rest of the tech world are now entrenched forces in Washington. Chester admits: “We would never have been able to get COPPA through Congress today.”
Even at a time of growing public distrust of social media, consumers are rushing to put the tech industry’s voice-activated devices into their homes. In April, there was reporting about an Amazon patent which posited technology that could eavesdrop on all conversations around Alexa and then send recommendations to users. Though the patent is forward-looking, it led to a news cycle of Big Brother–fueled fear regarding Amazon’s devices. And yet, sales of smart speakers in the United States more than tripled from 2016 to 2017, according to research from the Consumer Technology Association. A Canalys report from January projects 2018 U.S. sales to eclipse 38 million units.
Montgomery remembers the moment she first saw a television — she was four or five and her father lugged it home to set up in the living room. Montgomery and Chester’s daughter, who is in her mid-20s, is of the generation that remembers their first connected device (this writer remembers playing BrickBreaker on his father’s Blackberry at the age of 15). But the next generation will have spoken to a device before they form memories. “When all of this becomes part of the automobile that you drive, the appliances that you use, when it’s all become so much a seamless part of your everyday life,” Montgomery explains, “it will be easy to forget what the potential is of this system to really do harm by invading our privacy.”
The husband-and-wife team believe the moment to regulate privacy in IoT is right now, before everyone has a voice-activated speaker in every room. So the Cambridge Analytica scandal and the subsequent piqued interest in privacy and data protection seemed fortuitously timed for their mission. But seeing senator after senator stumble through their questioning of Facebook CEO Mark Zuckerberg discouraged the activist couple. “It was embarrassing,” Montgomery says. “And the Internet of Things, of course, is now moving forward so quickly and nobody quite grasps that either.”
It’s instructive to think of Jeff Chester as an Old Testament prophet or Howard Beale from Network. He speaks quickly, rarely finishing his sentences before he’s onto another point. He’s an expert on the internet, and that expertise keeps him perpetually annoyed — Continue reading: COPPA in the Smart Home: Who Protects Our Children’s Data?