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Monday, September 30, 2013

The inside story on LA schools’ iPad rollout: “a colossal disaster” | Digital

The inside story on LA schools’ iPad rollout: “a colossal disaster” | Digital:

The inside story on LA schools’ iPad rollout: “a colossal disaster”

Homework with iPad by NDStrupler, on Flickr
Homework with iPad by NDStrupler, on Flickr
Scarcely a month ago, on August 27, the Los Angeles County Unified School District placed the first iPads in students’ hands at the outset of a $1 billion plan to give one to every single student in the nation’s second largest public school district ($500 million for devices, plus an additional $500 million for internet infrastructure upgrades, raised through construction bonds).
The project is now being resoundingly panned, as reports surfaced quickly of high school students going around the security software on the iPads to surf for non-approved content. The district has called a halt to students bringing iPads home amid disputes over who will be held responsible for loss or damage–parents or taxpayers.
On Friday I spoke to two LAUSD contractors who have first-hand knowledge of the rollout. They agreed to give an insiders’ view of the controversy on background. There’s an incredible litany of problems here that reads like a primer on what NOT to do with a major deployment of technology in a school district.
1. The Rush
Problem number one, from these contractors’ perspective, was the timeline. The iPad idea firstsurfaced in November as a proposal to spend $17 million in bond money coming to the district. There was a small pilot in the spring–not enough, says Contractor #1. “From an IT and security standpoint, it would be tough to pilot something in just a few months, let alone start phase I. I have a hard time believing that people in the district didn’t raise red flags to say, are you sure we’re doing